Terms of Service
This website is operated by TOPEX TRADE CANADA LTD., doing business as Topto. Throughout this website, the terms “we,” “us,” and “our” refer to TOPEX TRADE CANADA LTD. and Topto.
Topto provides this website, including all information, tools, products, and services available through it, subject to your acceptance of these Terms of Service and all other policies referenced on this website.
By visiting our website or purchasing a product from us, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping & Delivery Information, Return & Refund Policy, Warranty Policy, and any other policies made available on the website.
Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access the website or purchase products from us.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to offer and sell our products.
SECTION 1 — ONLINE STORE TERMS
By using this website, you confirm that you are at least the age of majority in your province, territory, state, or country of residence, or that you have authorized any minor dependants under your supervision to use this website.
You may not use our products or services for any unlawful or unauthorized purpose, and you may not violate any applicable laws while using the website.
Any breach of these Terms may result in the suspension or termination of your access to the website and its services.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service, cancel orders, or restrict access to the website where reasonably necessary, including in cases of suspected fraud, unauthorized transactions, policy violations, or incorrect order information.
You understand that information you submit, excluding payment-card information, may be transferred through different networks. Payment-card information is encrypted during transmission.
You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the website or its services without our prior written permission.
SECTION 3 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We make reasonable efforts to ensure that the information displayed on the website is accurate and current. However, product information, specifications, availability, images, and prices may occasionally contain errors or require updating.
Information on this website is provided for general informational purposes and should not be relied upon as the sole basis for making decisions where more complete or current information is required.
We reserve the right to correct errors, update information, or modify website content at any time.
SECTION 4 — MODIFICATIONS TO SERVICES AND PRICES
Product prices may change without prior notice.
We reserve the right to modify, suspend, or discontinue any product, service, feature, or part of the website at any time.
Any price shown at checkout before the order is submitted will be the price applicable to that order, subject to correction in the event of an obvious pricing or technical error.
SECTION 5 — PRODUCTS AND SERVICES
Products may be available exclusively through our online store and may be offered in limited quantities.
Product descriptions, specifications, images, availability, and pricing are displayed as accurately as reasonably possible. However, colours and appearance may vary depending on the customer’s device or screen.
Returns, refunds, and exchanges are governed by our Return & Refund Policy.
Shipping times, delivery locations, charges, and other shipping conditions are governed by our Shipping & Delivery Information page.
We reserve the right to limit quantities, discontinue products, or restrict sales to particular geographic locations where legally permitted.
SECTION 6 — BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel an order where:
- Payment cannot be authorized.
- Billing or shipping information is incomplete or inaccurate.
- An item is unavailable.
- Fraud or unauthorized activity is suspected.
- An obvious pricing or technical error has occurred.
If an order is cancelled after payment has been processed, the applicable refund will be issued to the original payment method.
You agree to provide accurate, current, and complete billing, shipping, and account information and to update it when necessary.
SECTION 7 — THIRD-PARTY TOOLS
We may provide access to tools, services, or integrations operated by third parties.
These services may be governed by separate terms and privacy policies. We are not responsible for third-party tools or services beyond the extent required by applicable law.
SECTION 8 — THIRD-PARTY LINKS
The website may contain links to third-party websites or services that are not owned or controlled by us.
We are not responsible for the content, security, availability, privacy practices, or accuracy of third-party websites.
Accessing third-party links is at the user’s own discretion. Customers should review the applicable terms and policies of any third-party website before using it or completing a transaction.
SECTION 9 — USER COMMENTS, REVIEWS, AND SUBMISSIONS
When you submit reviews, comments, suggestions, photographs, or other content, you confirm that:
- The content is accurate.
- You have the right to submit it.
- It does not violate the rights of another person.
- It does not contain unlawful, misleading, abusive, or malicious material.
You grant us permission to use, reproduce, and display submitted content for legitimate business and promotional purposes, subject to applicable privacy laws.
We reserve the right to remove content that violates these Terms.
SECTION 10 — PERSONAL INFORMATION
Personal information submitted through the website is handled in accordance with our Privacy Policy.
Please review the Privacy Policy available through the footer of our website for information about how personal information is collected, used, stored, and disclosed.
SECTION 11 — ERRORS, INACCURACIES, AND OMISSIONS
The website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.
We reserve the right to correct such errors, update information, or cancel affected orders.
Where an order is cancelled after payment, we will issue the applicable refund to the original payment method.
SECTION 12 — PROHIBITED USES
You may not use the website:
- For unlawful purposes.
- To violate intellectual-property rights.
- To transmit malware or malicious code.
- To collect personal information without authorization.
- To interfere with the security or operation of the website.
- To submit false, misleading, or fraudulent information.
- To engage in abusive, discriminatory, or harmful conduct.
We may suspend or terminate access where these restrictions are violated.
SECTION 13 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We aim to provide a secure and reliable shopping experience, but we do not guarantee that the website will always be uninterrupted, error-free, or available without delay.
Products are provided subject to the applicable manufacturer’s warranty, seller warranty, or statutory consumer protections described on the relevant product page or Warranty Policy.
Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot legally be excluded under applicable consumer-protection law.
To the maximum extent permitted by law, TOPEX TRADE CANADA LTD. will not be liable for indirect, incidental, or consequential losses arising from the use of the website or products purchased through it.
SECTION 14 — INDEMNIFICATION
You agree to indemnify and hold harmless TOPEX TRADE CANADA LTD., Topto, and their officers, employees, and service providers from claims or expenses arising from your unlawful use of the website, your violation of these Terms, or your infringement of another party’s rights.
SECTION 15 — SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will continue in effect.
SECTION 16 — TERMINATION
These Terms remain effective until terminated by you or by us.
You may stop using the website at any time.
We may suspend or terminate access if you violate these Terms, engage in fraudulent or unlawful conduct, or misuse the website.
Any obligations and liabilities incurred before termination will survive termination where applicable.
SECTION 17 — ENTIRE AGREEMENT
These Terms, together with the policies published on the website, constitute the entire agreement between you and TOPEX TRADE CANADA LTD. concerning use of the website and purchases made through it.
SECTION 18 — GOVERNING LAW
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without limiting any mandatory consumer rights that apply in the customer’s jurisdiction.
SECTION 19 — CHANGES TO THESE TERMS
We may update these Terms from time to time by publishing the revised version on this page.
The effective date shown on the page will be updated when material changes are made. Continued use of the website after changes take effect constitutes acceptance of the revised Terms.
SECTION 20 — CONTACT INFORMATION
Questions regarding these Terms or an order may be sent to:
TOPEX TRADE CANADA LTD.
Doing business as: Topto
Address: 205–50 Lonsdale Avenue, Office 2132, North Vancouver, BC V7M 2E6, Canada
Email: support@topto.ca
Phone: 778-238-6750
Website: https://www.topto.ca
Last updated: July 23, 2026